can't retrieve my username

DebA
Member Posts: 26 ✭
Hi
I’ve just requested my forgotten username & as there are two users, I typed in my first name & surname and got an error message saying “This email address doesn’t have an associated username.
Whenever I’ve rung up for support, there’s only one email address I’ve given or used & so not sure what’s wrong.
Thanks
Debbie
0
Best Answer
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Hi
I emailed [email protected] (with our login numbers) and they replied fairly quickly with our usernames. So I can login in now thankfully. so problem solved.
Debbie
2
Answers
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very poor service all round
0
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