trying to access 2nd user
Hi all
I have Reckon Accounts Premier Contractor Edition
I have a licence for 2 users I have always only used one but I wish to now utilize my 2nd user on my laptop. When I download the program it requires me to input the licence key code which I have copied off my desktop but it says it is invalid do I need a new licence key code for the 2nd user?
Thanks for helping
Jenny
Best Answers
-
if you have a 2 user license, yes you have to use the 2nd license key, not the same one as on your first installation
1 -
What version is it? If you logon to the Reckon members site with your customer number and pin you will see it there, providing it’s not too old.
1 -
You might have to ring them on Monday
0 -
Actually the regular login window is quite different to yours Shaz, you go to the Download software tab
1 -
That’s great, glad to be of help
0
Answers
-
Thank you so much Kris I appreciate you responding.
I assume that would have been on some paperwork when I bought the licence a few years ago. Can i completely take it off my desktop and install that same code on this laptop? Would it have to be deleted before it will allow me to use that code?
Jenny
0 -
currently it is the 2022 version but it has been updated from an old version.
I will log on and have another look all I could find before was the one number.
Thank you
Jenny
0 -
Much appreciated Kris I will do that.
Thank you again.
Jenny
0 -
Hi Jenny
If you login to the Members section with your Customer Number & PIN & go to the Get Installation Keys area.
Select "2022" Product Year & "Reckon Accounts Premier 2022 ..." as your Product & click on Get IKC:
(This is my Partner one but yours should be fairly similar)
It generates a new IKC number each time.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
1 -
Thank you Kris and Shaz
I appreciate you both helping me to get my program up and running it is all sorted now after following your directions and a couple more errors which had easy fix instructions when I googled them.
Thanks so much
Jenny
1
Categories
- All Categories
- 6.7K Accounts Hosted
- 16 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 7 📢 Reckon Accounts Desktop - Announcements
- 1.4K Reckon Payroll
- 33 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 25 Reckon Mate App
- 2.6K Reckon One
- 9 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 15 Reckon Insights
- 99 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 68 About Reckon Community