KATHERINE NEWELL

Kwoklaiyu
Kwoklaiyu Member Posts: 1 Novice Member Novice Member
in Accounts Hosted

All my STP reports since 1 July 2022 (all 14 reports) to 30 December 2022 are in Pending. Please advise if this is normal or OK. Thanks.

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,593 Reckon Community Manager Community Manager

    Hi @Kwoklaiyu

    At the moment the ATO are experiencing a system issue which is affecting the processing of STP submissions from all software providers (check out the red alert at the top of the Community page).

    STP submissions are queued and will take longer than usual to be processed. Sit tight for now, the 'Processing' status will update upon the ATO resolving their system issue then receiving and actioning the submissions.

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