stp
i keep getting error message when trying to send single touch payroll for end of 2021/22
financial year and noticed that the gross is not showing any help with this problem would be great.
Comments
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Hi Julie
What is the specific error message you're encountering? Can you please post a screenshot of it so we can have a better understanding of the issue.
Also, which Reckon software are you using?
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HI RAV
im even having trouble replying to you
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Hi Rav
im using Hosted
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Thanks Julie,
Getting your replies here all ok 😊.
Can you advise what is the specific error message you are receiving on-screen and what process you are going through specifically to send through your 2021/22 STP submission.
Alternatively, give our Hosted support team a call on 1300 799 150 and one of our technicians will be able to take a look into this with you. They can also start up a remote login session if required.
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