Salary Sacrifice - amounts no longer automatically showing

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DebR
DebR Member Posts: 16 ✭
edited April 2023 in Reckon Accounts (Desktop)

Hi everyone,

I have had Salary Sacrifice amounts for 2 employees automatically appearing (fixed amount per week) when I run payroll, up until the beginning of March 2023, when the amounts dropped off for some reason.

Has this happened to anyone else? How do I best 'fix' this - just add the total Salary Sacrifice amount for March to the next payroll? Can I change something in the payroll centre to make it appear automatically again?

Best Answer

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,482 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    Answer βœ“
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    Hmm ... Check that there's not an amount entered in the Limit box on the employee record:


    ... & also that there's no Default limit amounts entered/ticked on the Payroll Item itself:



    I don't tend to set up Payroll Items to use Qty if it's a $ amount as Qty is generally intended for count-able things (eg no. of Items, kms etc) rather than for a monetary $ amount 😬

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,482 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited April 2023
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    Hi DebR

    Are you meaning they're not automatically displaying on the Paycheque when you create it or do you mean they're missing in STP/Super report ?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • DebR
    DebR Member Posts: 16 ✭
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    Hi Shaz,

    Correct - they are not automatically displaying on the Paycheque when I create it. They automatically appeared up until 1 March 2023, and nothing has changed, so I'm not sure what happened! From what I can tell, the settings are all the same in the backend in their employee cards.

    Thanks,

    Deb

  • DebR
    DebR Member Posts: 16 ✭
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    To clarify - they are automatically appearing in the 'Other payroll items' section, but I now have to manually add a quantity to have it added in to the paycheque.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,482 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Is it Super that's being salary sacrificed or something else ?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • DebR
    DebR Member Posts: 16 ✭
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    Hi Shaz,

    Yes, it is Super being Salary Sacrificed. The issue applies to 2 different employees, and I've checked both of their employee cards, and the payroll item, and can't see where the issue is. πŸ€·β€β™€οΈ

  • DebR
    DebR Member Posts: 16 ✭
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    Just did today's payrun, and it's now reappearing! lol. No idea what happened, but it's back in any case. So weird!