INCDTLS.000381

Jrickerby
Jrickerby Member Posts: 5 ✭
in Reckon Accounts (Desktop)

Reckon Elite - Income item 13 - Income Partnerships & Trusts

I have 3 data transfers into this section with a 'zero' NPP, but the program will not allow me to open each data entry to show that the income is 'All Other Amounts". This has happened a few times, and I call support and nothing heard! I really suspect a bug in this section of Elite. The end result is I have a return that cannot be lodged. Pressure is now on to do so. Does anyone have a work around?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,731 Community Manager Community Manager

    Hi @Jrickerby

    The (now former) Reckon Elite software is now owned and operated by Access Group as part of their acquisition of the Reckon Accountant's Group last year.

    For support with the Elite software I'd recommend getting in touch with the team at Access Group below -

    https://www.theaccessgroup.com/en-au/products/elite/


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