How do I rectify situation? Trying to email invoices and system stuck.

bpactreasurer2
bpactreasurer2 Member Posts: 2 Novice Member Novice Member

Cannot work on reckon as it will not clear from "Select Forms to Send" "Going online" screens.

I was trying to send a couple of invoices and think I have pressed the wrong field/s.

Regards

Cecily Vyden

Best Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,418 Reckon Community Manager Community Manager
    Answer ✓

    Hi Cecily

    There might be a prompt or window open in the background that is awaiting action. Try pressing Alt and Page Down or Alt and Page Up buttons to bring any windows in the background to the foreground.

  • bpactreasurer2
    bpactreasurer2 Member Posts: 2 Novice Member Novice Member
    Answer ✓

    Thank for your quick reply Rav. Yes, email is working again. Fantastic!

    Cheers

    Cecily