thirty day trial before i move to hosted

JAGFUT
JAGFUT Member Posts: 12 Novice Member Novice Member
in Accounts Hosted

trying to do download for a 30 day trial for accounts hosted and all links only have the new zealand file

Best Answer

  • JAGFUT
    JAGFUT Member Posts: 12 Novice Member Novice Member
    Answer ✓

    Thank you so much - thought I was going mad!!

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,738 Reckon Community Manager Community Manager

    Hi @JAGFUT

    I can see what you mean by going to the trial page from the site. Let me get some more info around this.

    If you shoot through your best contact number in a Private Message to me, I'll arrange a call from our Customer Service team to get you setup with a trial. If you've already got a Customer ID with us as well include that in the message 🙂

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,738 Reckon Community Manager Community Manager

    Hi again @JAGFUT

    An alternative option to subscribe to the 30 day trial for Reckon Accounts Hosted (Australia) is via this link - https://hosted.reckon.com/access/signup.aspx?TrialUser=true


    I've reported the issue with the website redirecting to trials for Reckon Accounts Hosted NZ only and the team will be fixing this up first thing tomorrow morning.

    Cheers

  • JAGFUT
    JAGFUT Member Posts: 12 Novice Member Novice Member

    Rav

    I have started the thirty day trial, finally been able to upload my desk top file. However the hosted version is Enterprise and my desk top is only premier. Have i missed something. Jules

  • Kris_Williams
    Kris_Williams Member Posts: 3,768 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    You will have to open in Enterprise and update the file, but if you are only trialling I would suggest you create a copy or keep a backup of the file that you can still open in your Premier version. Once you update the file you won’t be able to go back.

  • JAGFUT
    JAGFUT Member Posts: 12 Novice Member Novice Member

    so hosted doesn't have a premier version?

  • Kris_Williams
    Kris_Williams Member Posts: 3,768 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    No Hosted online is the same Enterprise- the latter is the offline version. It will do all that you can do in Premier and more I believe.

    ‘you can call me if you have any questions 0415 940843

  • JAGFUT
    JAGFUT Member Posts: 12 Novice Member Novice Member

    I am currently Desktop, it has Premier or Enterprise.

    I am only a small business and Premier suits me find.

    I just want to move from desktop to hosted. Getting a bit old for all this I think.

  • Kris_Williams
    Kris_Williams Member Posts: 3,768 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Only way to go to online is using Reckon Hosted

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,867 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @JAGFUT As Kris advised, Hosted is the "Enterprise" version (which is the next version up from "Premier" in the desktop range) Enterprise is Reckon's highest version, containing all features/functionality. It has larger user, permissions & list capabilities, multi-company reporting & more. You can find more detail on this in an earlier thread here:

    https://community.reckon.com/discussion/6578870/difference-between-reckon-premier-and-enterprise

    I would strongly agree with Kris that you should upload a "Copy" of your Premier file to Hosted rather than your original as once you upgrade the file to a higher version, it's no longer compatible with - & therefore can't open in - a lower one again 😬

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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