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RAH HOSTED

JO-ANNE_7327707

I'm having big issues with RAH lagging today. Everything I do it lags then goes into not responding mode. Then rectifies itself.

Comments

Rav

Hi @JO-ANNE

If this is occurring for you consistently, then I'd recommend having a chat with our support team on 1300 799 150 as soon as possible.

Also, there are specific things you can do (regularly) to ensure you're getting the best experience from your file and I'll add some resources below -

https://help.reckon.com/article/raxkcjai2w-kba-3793-how-to-improve-the-performance-of-your-qbi-company-file

https://help.reckon.com/article/87mkjxf1fa-how-to-reset-a-tlg-file

https://help.reckon.com/article/enbroipis8-kba-294-quick-books-qbi-program-performance-is-slow-in-multiple-areas

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