Unable to login to Hosted on iPad using Safari

Kris_Williams
Kris_Williams Member Posts: 3,722 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
edited July 2023 in Accounts Hosted

I go to Reckon.com, click the 3 bars, login and not all versions are displayed. I turn the iPad into landscape mode, click login, I have more choices including Reckon Hosted, but when I click it, the screen returns to previous page. I took a video but unable to upload.

It works fine if I use Firefox, even in Portrait mode

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,664 Reckon Community Manager Community Manager

    Morning Kris

    That's interesting, I'll try and test this out soon and see if I get the same result (if I can wrangle my iPad away from my daughter 😄).

    If you go to Hosted directly on Safari via https://hosted.reckon.com/ does that page load ok and allow you to login normally etc?

  • Kris_Williams
    Kris_Williams Member Posts: 3,722 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Yes directly I can, and through another browser I can

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