duplicate pay runs

mel_10460334
mel_10460334 Member Posts: 34 Reckoner Reckoner
edited August 2023 in Accounts Hosted

Hi i recently posted about a duplicate pay run I have contacted the ato and they are unable to delete it so it is still being calculated in the ytd totals. The duplicate pay run is not showing up on the app i am using however if i do another pay run and do a minus for those totals will that fix the issue???

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,868 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi Mel

    You've posted under the Reckon Accounts Hosted category ... Are you using that program or the STP (phone) App ?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • mel_10460334
    mel_10460334 Member Posts: 34 Reckoner Reckoner

    hi Iā€™m using the stp phone app

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