Updating retail /sales price

Sharon Erdrich

Hi everyone. So, when I enter a bill for incoming stock and the price is different, Reckon is updating my purchase price to match, but not my retail price. I have a standard markup... Is there a way to automate this ?

Acctd4

Hi Sharon

Unfortunately it’s not automatic but you should get a prompt asking if you want to update the default sale price when you change it upon invoicing ☺️

If you’re not getting this prompt, you can select to bring back one-time messages in your Preferences (under the Edit dropdown menu)

Sharon Erdrich

That is a significant failing of the system. I can think of no good reason why a business should have to update sales prices manually in response to a price increase from the supplier.

Acctd4

Unfortunately, there are some limitations as it can't cover every scenario but if you're using the Premier or Enterprise version, you can assign Price Levels to Customers & have it apply automatic increases ($$ or %) via there ? 💡

Sharon Erdrich

But one can't set a price level for all customers? Thus it has to be done individually. Unrealistic when you have > 2000 customers in the database.

It would make much more sense to be able to adjust the sale price when adjusting the purchase price, then alter any "price levels" of separate groups.

Acctd4

@PhuongDo may be able to assist with a custom tool for you to automate this ?