Customised templates

I have set up an invoice template in Reckon with our company logo and details, but when another staffer logs into the file and tries to use it, the logo doesn't show. I have confirmed that they are using the correct template. Any suggestions please?

Best Answer

  • Kris_Williams
    Kris_Williams Member Posts: 3,243 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    Answer ✓

    I would customise the template under the other login and add the logo again

Answers

  • Laura Hart
    Laura Hart Member Posts: 10

    Thanks Kris, I will get him to do that. I just don't understand why it is happening in one company file but not any of the others.

  • Kris_Williams
    Kris_Williams Member Posts: 3,243 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    I understand your frustration - tis the way of computers!