Child support deduction as a percentage in payroll

RobinHood
RobinHood Member Posts: 21 Reckoner Reckoner
in Reckon Accounts (Desktop)

Hello

We have just changed over to STP2 and the child support payroll deduction is now showing as a $24 deduction instead of a 24% deduction.

How do I update this please?

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,814 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Can you not go into the payroll item and edit it to show $ instead of %?

  • RobinHood
    RobinHood Member Posts: 21 Reckoner Reckoner
    edited September 2023

    It only gives me the option of Hourly, fixed amount or unit in the calculation basis

    The optional default rates show default rate $.... or limit $....

  • Kris_Williams
    Kris_Williams Member Posts: 3,814 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    IMG_9111.jpeg IMG_9110.jpeg

    try changing to this configuration

  • RobinHood
    RobinHood Member Posts: 21 Reckoner Reckoner

    We are on Reckon One/payroll. I don't have that option when I go into it. Am I missing something?


    image.png image.png


  • Kris_Williams
    Kris_Williams Member Posts: 3,814 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Sorry you posted under Reckon Accounts, I don’t have much to do with Reckon One, i did have a look for you and I see what you mean. I’m sure someone else will be able to help @Rav

  • RobinHood
    RobinHood Member Posts: 21 Reckoner Reckoner

    @Rav are you able to shed some light on this one too please? This is for Reckon One/Payroll.

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