Updating YTD figure - 500 Internal Server Error
The YTD figures were incorrect, so I tried updating them manually.
I have now been locked out of the first employee I tried to update.
How do we ensure we can update these figures and then be able to process a pay run. Fortunately, this one employee did not have to be paid this week and I was able to process everyone else, even though the YTD are not correct.
How can I get this employee back up and running?
- All Categories
- 6.7K Accounts Hosted
- 6K Reckon Accounts (Desktop)
- 3.2K Reckon One
- 137 Reckon Payroll Upgrade for Reckon One 🚀
- 10 Reckon Invoices App
- 939 Reckon Payroll App & Web
- 21 Payroll App - Help Videos
- 18 Reckon Mate App
- 14 Reckon Insights
- 107 Reckon API
- 952 Payroll Premier
- 120 Payroll Premier upgrade to Reckon Payroll ⤴️
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 68 About Reckon Community