I cannot see my latest DATA inputted

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Hi,

I have an issue with Quicken Personal Plus 2012 where the last time I updated transactions on 31-03-23. Before exit I ran a backup from Quicken system.

When I tried to open the application today ( for updating ) I could not find my file.

After searching I located the file D:\Users\User\Documents\Quicken\ QDATA111.QDF

When opening the file I could not find transactions already entered from April 2021 to March 2023

The last date with data entered is 24-03-21

Could someone please show me how to gain visibility to all data entered up to March 2023?


Many thanks


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Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,252 Personal Range Expert Personal Range Expert
    edited October 2023
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    You are obviously not looking at the correct data file, search your computer files by date and size

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Jabnix
    Jabnix Member Posts: 3
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    Thanks Gerry

    The problem is the back-up file is completely empty (D:\Users\User\Documents\Quicken\ QDATA111.QDF). This file now only goes back to 24/03/21. Hundreds of transactions have since been entered and printed right up to end March 2023--but are now completely missing from this file.


    I have been using this system since 2002, and I wonder if it has just shed further back-up data?


    I would be grateful to receive any other advice as to where Quicken may have parked back-up data.


    Jabnix

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,252 Personal Range Expert Personal Range Expert
    edited October 2023
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    The backup file has the extension.rkn, have a look and see if you can find it.

    Make sure you use the restore function to open it.

    Call me if you want a hand

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Jabnix
    Jabnix Member Posts: 3
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    Hi Gerry


    Thanks for all your great help this morning re backup. I have proceeded to buy and pay for the new version.


    Jabnix