I cannot see my latest DATA inputted

Jabnix
Jabnix Member Posts: 3 Novice Member Novice Member

Hi,

I have an issue with Quicken Personal Plus 2012 where the last time I updated transactions on 31-03-23. Before exit I ran a backup from Quicken system.

When I tried to open the application today ( for updating ) I could not find my file.

After searching I located the file D:\Users\User\Documents\Quicken\ QDATA111.QDF

When opening the file I could not find transactions already entered from April 2021 to March 2023

The last date with data entered is 24-03-21

Could someone please show me how to gain visibility to all data entered up to March 2023?


Many thanks


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Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,433 Personal Range Elite Expert Personal Range Expert
    edited October 2023

    You are obviously not looking at the correct data file, search your computer files by date and size

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Jabnix
    Jabnix Member Posts: 3 Novice Member Novice Member

    Thanks Gerry

    The problem is the back-up file is completely empty (D:\Users\User\Documents\Quicken\ QDATA111.QDF). This file now only goes back to 24/03/21. Hundreds of transactions have since been entered and printed right up to end March 2023--but are now completely missing from this file.


    I have been using this system since 2002, and I wonder if it has just shed further back-up data?


    I would be grateful to receive any other advice as to where Quicken may have parked back-up data.


    Jabnix

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,433 Personal Range Elite Expert Personal Range Expert
    edited October 2023

    The backup file has the extension.rkn, have a look and see if you can find it.

    Make sure you use the restore function to open it.

    Call me if you want a hand

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Jabnix
    Jabnix Member Posts: 3 Novice Member Novice Member

    Hi Gerry


    Thanks for all your great help this morning re backup. I have proceeded to buy and pay for the new version.


    Jabnix