How do I access old back-updated Reckon data
I have a very old version desktop version of QuickBooks (2010/11 QBI Series)., or maybe even 2009-10. When I try and log in I get the error message attached.
I also have a data file back-up from June 2019. It only has some minimal transactional data on there (no payroll or enormous data file)
Due to Covid and a death in the family I havent touched the data since June 2019.
What do I need to do to access the backed up data file? Can I sign up to a new online Reckon/QuickBooks subscription and then somehow convert my old backed-up data file to the new version.
I rang the Desktop helpline (1800 732 566) but got a message saying it wasnt during office hours even though it was about 4.40pm AEST.
Thanks all you good folk in advance for any advice I can get, as I need to get onto of some outstanding tax issues.
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