Entering ETP paid after termination.

Mick_6878437
Mick_6878437 Member Posts: 2 ✭✭

I terminated an employee six weeks ago in Reckon Hosted, paid her out and uploaded STP. She subsequently lodged an unfair dismissal claim - my client agreed to pay an amount to appease the employee. My client's accountant supplied info as ‘ETP Type O’ with tax of $x.

How do I process the second payment into RAH?

(I have rung Reckon Support twice and been given two vastly different answers on how to record this payment in RAH. The first officer had me deleting the original termination payment and merging both payments together in a new termination. The second officer said that RAH could not handle the transaction nor report it via STP.)

I would welcome some knowledgeable advice on procedure.

Thanks in anticipation

Mick

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,317 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Hi Mick

    This is quite a detailed process so a bit too involved for posting on here.

    Happy to help if you want to email me direct ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Mick_6878437
    Mick_6878437 Member Posts: 2 ✭✭

    i am excited to report that my problem has been solved by Shaz (alias Acctd4) in a most professional and supportive way. Shaz understood the problem and was quickly able to note the various steps necessary (with explanations where necessary) to lead me to desired outcome. Shaz has a commanding insight into Reckon Hosted, a solid understanding of the coding of tax law in regard to employee separation and an easy manner making communication easy. I would have no hesitation in seeking Actd4’s help (on a commercial basis) should I need help and support on other matters. Well done Shaz !

    Shaz can be contacted at


  • Acctd4
    Acctd4 Accredited Partner Posts: 3,317 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Thank you so much @Mick_6878437 for that glowing recommendation! 🥰

    It’s humbling when someone truly values & appreciates the many years of hard work that goes into gaining the knowledge & experience to do what I do. It was an absolute pleasure to help you & I look forward to assisting again if you need ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,195 Community Manager Community Manager
    edited December 2023

    Love to see that feedback for Shaz, thanks so much for sharing @Mick_6878437 🙌

    I can only echo your sentiments, Shaz is an absolute magician with Reckon Accounts Hosted and her mastery of, not only the software, but wider experience really comes through in her contributions here on the Community which are truly incredible.

    Love having you on the Community and truly appreciate everything you do Shaz! 👏


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,317 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited December 2023

    Aww ... Thank you so much @Rav 🙏🏻☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)