I am in the 2023 ITR and I keep getting a "range check error" message.

Jacqueline Pascoe
Jacqueline Pascoe Member Posts: 1

I am using Elite Cloud based.

I am in the 2023 ITR and I keep getting a "range check error" message. I tried to delete the worksheet but it comes back with this message.

I tried to delete the whole return but it keeps giving me this message.

I shut down my whole computer and then logged back in and it is still showing this message.

Any help please

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,195 Community Manager Community Manager

    Hi @Jacqueline Pascoe

    The (now former) Reckon Elite software is now owned and operated by Access Group as part of their acquisition of the Reckon Accountant's Group last year.

    For support with the Elite software I'd recommend getting in touch with the team at Access Group below -



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