Why can't Reckon Accounts Count?

Robert_10860986

Using Reckon Accounts Premier Edition 2023. In the Payroll Centre I try to sort my employees by employee number, but Reckon insists on listing them as:

1

15

25

3

40

What sort of Accounting software can't list items numerically?

I feel like I'm still using software from 2003. This program is so Clunky and ugly. Can't wait to move to something else.

Acctd4

Hi Robert

Add 0s to the number format - eg “01” & “03” - & that should resolve it ☺️

Robert_10860986

I've already thought of that, and I'm greeted with an error regarding YTD figures for STP, stating there will be an impact and are you sure you want to proceed.

I do not wish to proceed as who knows what the impact will be? It will probably create a new YTD for the new employee number and that is a stuff around I'd rather avoid.

It's quite clear that 3 comes before 15 and an accounting program should be able to distinguish this.

Acctd4

Apologies … I’m not involved with the base coding of the program & it’s likely a fixed thing that Reckon has inherited from Intuit’s original QuickBooks version that unfortunately, the system can only read the format as it’s written 😬

The message is just a warning to prevent people allocating a completely new number but the number is still the same so it shouldn’t be a problem as I’ve done this for other clients with no issues ☺️