Downloading Reckon Desktop Accounts Plus to new laptop
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I have recently purchased a new laptop and would like to have the software on my new laptop currently I have it downloaded on my old computer. I tried to download accounts plus software but I am getting this message pop up. I have disabled my security. I can't make the box bigger to read the error message. Has anyone come across this before? If i could get some help please. Many thanks.
Answers
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Hi Emily 182,
The Error 1920 you’re encountering during the installation of Reckon Accounts is related to the QuickBooks Database Manager Service failing to start12. Here is a step you can try to resolve this issue:
Navigate to Control Panel > Programs and Features > Turn Windows features on or off to check the .NET Framework. Verify that the.NET Framework 3.5 and 4.0 checkboxes are selected.
You may also refer to this KB:
I hope it helps.
Best regards,
3 -
Thankyou so much for your help and replying so quickly to my query, i was able to download the software. Hope you have a wonderful weekend! Thanks again for your help :-)
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