Reckon personal accounts launcher is not responding.

fslinden

Google chrome will not launch if tried at the same time.

i have been using Reckon personal plus for 20 years. After installing Microsoft Edge Reckon will not open. i have tried uninstalling and reinstalling Reckon but did not help.

i think it may be a Google or Windows problem but i cannot find anyone to help.

Rav

Hi @fslinden

I'd recommend taking a look at the info and steps around the potential causes of launcher issues in the following help guide below👇

https://help.reckon.com/article/2kfspx0ipm-kba-5442-dealing-with-quicken-reckon-accounts-launcher-has-stopped-working-problems

In particular, ensure that your file name is less than 8 characters in length.

GerryWinter

If you like i can log in and have a look to see what the problem might be, call me later today.

Private messeage me your Reckon ID and Pin

fslinden

Hi Rav, i have tried your suggestion many times already to no avail, i don't think it is a Reckon problem, i think it is to do with the search engine upgrade, Edge/Chrome. each time i try to open Reckon i am asked állow this app to make changes to your computer'.

GerryWinter

Hope you are happy with my response.