Trying to get my product loaded on a new computer.. waiting a very long time for anyone to answer th

BryonyNicolls

Hi I have Reckon Home and Business 2013 brought in Jan 2014.

I have the installation code and the pin and my customer ID but I cannot load my product. the only option I'm given is to ring you and I've now been in a queue for almost an hour

Are there any other options??

Thanks

Tanvi_kataria

Hi @BryonyNicolls

Can you please confirm, when you say can't load the product. Does that mean, the product you are trying to install is not listed or you're getting any error?

Also, please confirm, if you're checking the product at Reckon Members Site. Let me know, and I will have a look for you. Thank you!

Tanvi_kataria

Hi @BryonyNicolls

I have messaged you directly with the information required to install the software. Please feel free to let us know, for any concerns. Thank you!

Regards

Tanvi

GerryWinter

You can give me a call and it'll help me through the whole process my number is below