Data disappearing in Reckon Hosted

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Wendy_10862352
Wendy_10862352 Member Posts: 27 ✭
in Accounts Hosted

Hi,

The last few weeks we are discovering that some data that we have entered is there one day and then the next time I log in, it has vanished. e.g payroll, invoices, GJ's etc. Even a reconciliation I had completed a few days ago.

This is becoming worrying, and we need some help. I have verified our data and there were no errors.

Wendy

Best Answer

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,236 Personal Range Expert Personal Range Expert
    Answer ✓
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    It sounds like a typical case of logging into the wrong data file. Give me a call if you want me to have a look.

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

Answers

  • Wendy_10862352
    Wendy_10862352 Member Posts: 27 ✭
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    Thank you so much for fixing our problem, much appreciated!

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