template image color

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prasanna
prasanna Member Posts: 35

Hi all ,

when I upload an image that has a white background to invoice template , printed PDF document shows this background in pale yellow.


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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,457 Community Manager Community Manager
    edited April 8
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    Hi @prasanna

    Is this a new occurrence? ie. has this same invoice template with this image printed 'normally' (with a white background) on previous occasions or is this a new template/image that you've just created?

    Is the above screenshot image you've posted a print preview of the invoice from within Hosted itself? To my naked eye the background of the image looks like it has a yellow-ish colour to it which would explain why its printing with it.


    How was this image created? Is the background of the image set to #FFFFFF (hex) for its colour?

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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,440 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited April 8
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    @prasanna Mine does too, however when printed or saved to PDF, it doesn’t actually show 🤔

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • prasanna
    prasanna Member Posts: 35
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    Hi Rav ,

    this is a new image uploaded.

    if you think image background is yellowish I will ask IT man to create it to blend with Reckon background

    Thanks