Not asking for MFA

NarellePaterson
NarellePaterson Member Posts: 115 Reckoner Reckoner
in Accounts Hosted

I set up MFA and from memory it asked and I put in code but since then Reckon Hosted has not asked for MFA again on log in. MFA is enable have I done something wrong?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,740 Reckon Community Manager Community Manager

    Hi @NarellePaterson

    Glad to hear you've setup MFA on Hosted.
    Currently the MFA challenge will appear once every 30 days however once it becomes mandatory on May 15 it will then appear once every 24 hours per device.

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 401 Reckon Staff Reckon Staff

    Hi @NarellePaterson

    Glad to hear that you have set-up MFA for your Reckon Accounts Hosted. You haven't done anything incorrect. Once set-up, MFA Code is valid for 30 Days will 15th May.

    However, from 15th May, you will be asked to enter the code every 24 hours which will be usual behavior of RA Hosted. Please let us know for any concerns/issues. Thank you!

    Regards

    Tanvi

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