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MFA Enabling

agofarm

I have tried to update to MFA, which is no problem. The problem is that I wish to add on my Administrator, in doing this I get a page which advised that I have to pay for an extra subscription for the Administrator to access the program. Could you advise how to get around this

Thanks

Teresa

Accepted answers

All comments

Kris_Williams

No way around this unfortunately other than getting the code from you or buy another license

agofarm

Thanks for that.. Reckon needs to reassess this, as Admin should be able to access the files whenever they need to.

Kris_Williams

it’s not so much the user it’s the license. Doesn’t matter who is logging in, they will only allow one login per license. You could change the phone number the code goes to to the Admin user

unknown

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Rav

Hi @agofarm

Do you have your own login to the Reckon Accounts Hosted service? ie. Separate to that of your administrator or are you sharing a single login?

Note: I'm referring to the login to the service itself, not the company file.

agofarm

We are sharing the same login

unknown

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