I have multiple files in the Live Files but just need one

after our Reckon Consultant deleted the unnecessary files in hosted I check it up and it still show up in our live file.

How can we delete this duplicated files.

Comments

Nickiu

Hi @Solomone_Vainimala ,

Check out the step by step instructions on Deleting a file and how to remove shared folder access in the help guide below;

https://help.reckon.com/article/k2d8o6k9s6-kba-5645-deleting-a-file-in-reckon-accounts-hosted

https://help.reckon.com/article/p3a8c9je82-kba-5751-removing-shared-folder-access-in-reckon-accounts-hosted

Hope this help.

Nick

Solomone_Vainimala

Thanks Nicklu, i will look into this

Rav

Hi @Solomone_Vainimala

I'll just reiterate the opening note in the article linked above, once a file is deleted from your Q or B drive in Hosted it cannot be recovered for any reason so please ensure you have a backup of your live file and preferably saved in a different location just as a precaution prior to deleting files/folders etc.

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