Importing lists into new company file

Ann_10524711

Hello

I have to make a new company file in Reckon Desktop accounts as mine is too large.

I have managed to export and import most of the lists I need. However, I am having trouble with the Item list. It comes up with an error message - "The taxable setting in tax code GST has been changed. This cannot be imported"

Can someone please advise what I need to do so I can import this file?

Thank you

Ann

Lucas

Hi @Ann_10524711,

I highly suggest looking over this knowledge article that fits your situation with the taxable settings:
https://help.reckon.com/article/um762xdzix-kba-3957-error-the-taxable-setting-in-tax-code-ncg-or-gst-has-been-changed-this-can-not-be-imported

However, I could also suggest the use of the clean up company file function to remove all transactions from the data file as an alternative to doing an import/export:
https://help.reckon.com/article/um762xdzix-kba-3957-error-the-taxable-setting-in-tax-code-ncg-or-gst-has-been-changed-this-can-not-be-imported

Please let me know if this helps you. If you require further assistance, please let me know.

Thank you and have a lovely evening.

Cheers,

Lucas