Deposit Numbers

Barbara Allen-Guthrie

I have not been able to find howto stop the Deposit from entering a number in the Number/Type field ?

I have fixed them in the Cheque's but the deposits I cannot ?

Kris_Williams

I have never been able to stop them but I delete them when I see them in the register.

Datarec

Hi @Barbara Allen-Guthrie

We have not been able to replicate that in our files on the current Reckon Accounts 2024 R1.

When we process Make Deposit action, there is no number appearing.

• When did you first encounter this Number value appearing for Deposit transactions?

It is possible that there may have been a feature to add a number to the Deposit transaction in earlier versions of the software, which no longer exist in the current versions.

• Do you have an "Undeposited Funds" account in your Chart of Accounts List?

• Are you depositing directly to the bank account OR do you first gather them in the Undeposited Funds account?

• What does your Preferences show?

• When you are receiving a payment, what Payment Method are you using?

Note: the Reference # field in a payment does not seem to be related to any Number that appears against the Deposit transaction itself.

• Do you have any data files in which there are no Number values appearing in the account register for a Deposit transaction?

Barbara Allen-Guthrie

This is what my preference field shows

I first noticed it just this year 2024,

Yes I have a Undeposited Funds in my Chart of Accounts, as Other Current Asset but it is 0.00, why?

I bank directly into the bank account, it things like bank interest so no customer payment to be made..

I have heaps with no numbers in them because I constantly go through and delete and save, but that is time consuming.

I see above Kris has the same issue

Kris_Williams

I think it’s because I sometimes use the register, if I do a transfer between banks it doesn’t happen, or a make deposit either

Acctd4

Hi @Barbara Allen-Guthrie

" … I bank directly into the bank account, it things like bank interest so no customer payment to be made ..."

What process are you using to enter these deposits (eg via Make Deposit or Sales Receipt) ?

Barbara Allen-Guthrie

https://community.reckon.com/discussion/comment/20649031#Comment_20649031

Neither really I open the appointed bank account and just type in the deposit at the bottom entry.

Kris_Williams

When I enter directly in the register I just delete a number if it puts one there, I find the most annoying part is in the cheque window, I have to tick 'cheque to print' every time. I wish there was a default preference to do this for all time. I rarely have to enter a cheque number

Acctd4

@Barbara Allen-Guthrie I never enter a transaction directly into the bank register, only via the relevant window.
There’s no number generated if you enter via Make Deposit ☺️

Barbara Allen-Guthrie

https://community.reckon.com/discussion/comment/20649066#Comment_20649066

This is true but then there is 2 downsides.

1. look at the transactions, how do you tell who it is from? ie the Payee is blank, or am I doing this wrong?

2. if I need to go Banking - Deposit Funds and extra step this is wasting time when entering lots of deposits, cheques etc that for years I have just entered into the bank account, why has this changed, it does not make sense to me

Barbara Allen-Guthrie

https://community.reckon.com/discussion/comment/20649064#Comment_20649064

So true Kris, and surely with cheques being made obsolete now, Reckon will fix this.

Kris_Williams

as long as there is no tax code required for the deposit I believe the register is sufficient, bank transfers e.g.

But receipts for invoices and bill payments and any payments with GST cannot be entered via the register

Barbara Allen-Guthrie

Really I am not sure what you mean by

any payments with GST cannot be entered via the register

I enter them all the time via the Register and can even split the payments as some items like Office Amenities has little GST, so I have two lines NCG and NCF

Kris_Williams

if you enter via the register you have to edit the transaction to access the tax code don’t you? The bank register does not have a place for tax codes

This is the register I am referring to

Barbara Allen-Guthrie

Sorry Kris I must misunderstand what the register is, can you screen shot that, I thought you meant the Bank Register that I enter items into. Or steps you take to open the register?

Kris_Williams

When you go to the Chart of Accounts and double click on the bank account it opens the register, like the one in my screenshot, what window do you call the register?

Barbara Allen-Guthrie

I think I get it and yes you must select Edit Transaction. Whereas if you go Write Cheques you are in the exact same screen, yes

Barbara Allen-Guthrie

But if I go to Bank then Deposits go into the Make Deposits screen, even though I enter the payee in the Received from screen, it does not show up in the Bank Register, I then need to type it into that entry again?

Barbara Allen-Guthrie

See the Payee is blank, whereas if I type direct into the Register is shows Payee

Kris_Williams

yes I agree with you on both counts, but I will always open up the write cheque window to enter a payment.
As for deposits - even though the payee doesn’t show up in the register, it is still there in a report. But if you use the Sales Receipt to enter a deposit the name will go into the bank register.
Sales Receipts and receive payments are the correct ways to enter deposits

Barbara Allen-Guthrie

I am sure you are spot on Kris, I have just never used Bank - Deposits to enter the little items like Bank Interest, Entertainment outlays where there is no GST in the 25 years I have used Reckon, so hard to get my head around that. This is why I like Reckon v say MYOB and Xero where you simply cannot enter direct into the Register.

I have one company that pay for a lot on their company Visa card, and I don't find out any of those transactions until the beginning of the next month, so I enter them all into the Register as Suspense, then month end I open all suspense from Profit & Loss and fix them up and then this shows me what Items they have missed giving me.

Acctd4

@Barbara Allen-Guthrie Yes, it’s a long-time glitch that the payee name drops out from stand-alone Make Deposits so I select/add the payee name back again in the register (I don’t enter stand-alone deposits often so it’s not too much of an issue for me personally, but definitely annoying 🤨)

For transactions on a company credit card, I would be entering each via Enter Credit Card Charges 😬

Kris_Williams

We all have anomalies in our uses, as long as GST is being recorded properly and the bank rec balances it’s all good

Barbara Allen-Guthrie

https://community.reckon.com/discussion/comment/20649080#Comment_20649080

LOL yes that is definitely happening, just interesting that other use is so differently.