How does your accountant log into Hosted with the new Multifactor Authentition code
My accountant can't log into my Hosted as he isn't getting the MF code, I am so how can I organise this please?
Answers
-
You canโt, he has to get the code from you, or whoever has MFA setup on their phone.
He needs a subscription of his own and then you can share your file with him and he will have his own MFA setup
2 -
Hi @Carol Barac
I'd recommend taking a look at the info in our FAQ for MFA with Reckon Accounts Hosted which I'll link HERE.
๐ Get rewarded for contributing to the Reckon Community! Learn how you could get a $100 gift voucher each month HERE.
0 -
Dear @Carol Barac ,
You may want to share your company file from your account to his account, as MFA's cannot be shared nor split between multiple users.
You can review how to share files through our handy guide here:
Sharing your company file will allow your accountant to access their account using their own MFA and still allow access to your account.
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
1
Categories
- All Categories
- 6.7K Accounts Hosted
- 16 ๐ข Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 7 ๐ข Reckon Accounts Desktop - Announcements
- 1.4K Reckon Payroll
- 33 ๐ข Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos ๐ฅ
- 25 Reckon Mate App
- 2.6K Reckon One
- 9 ๐ข Reckon One - Announcements
- 12 Reckon Invoices App
- 15 Reckon Insights
- 99 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 74 About Reckon Community