I Cant Start Reckon accounts Personal Plus 2022

Devenio

I have just paid my annual subscription and cant start reckon accounts plus 2022 ? as instructed I re Downloaded the software to my desk top and still it wormy start

Alexis McKeown

Dear @Devenio ,

What error message is appearing when you try and start up Reckon Personal Plus?

Are you sure you used the right IKC from the member's website/from our emails?

Kind regards,

Alexis McKeown

Reckon Senior Technical Support

Devenio

There is no error message the software just wont load

GerryWinter

Give me a call and we will sort this for you.

Devenio

What does "IKC" mean ??

Alexis McKeown

Dear @Devenio ,

It stands for "Installation Key Code" - what you would use to install the software.

Does it validate properly after you enter it during the installation?

Kind regards,

Alexis McKeown

Reckon Senior Technical Support

Devenio

Have not needed this previously on upgrades so will need to track it down . I am hoping it son the renewal notice that was sent out .

Alexis McKeown

Dear @Devenio ,

You should be able to get this IKC from the Member's Website - https://members.reckon.com/ .

You should also be able to find it on your renewal notice.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support