Is Reckon Accounts Home & Business 2024 software compatible with Windows on ARM?

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jab011
jab011 Member Posts: 5 Novice Member Novice Member
edited October 2024 in Personal Plus and Home & Business

I was looking to purchase a new Windows laptop and wanted to confirm whether the latest desktop version of Reckon Accounts home & business can run on an ARM-based windows device, either natively or through Microsoft's Prism emulation. Thanks

Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,512 Accredited Partner Accredited Partner

    What is an ARM-based windows device and a Microsoft's Prism emulation. 

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • jab011
    jab011 Member Posts: 5 Novice Member Novice Member

    My very basic understanding is that some of the new Microsoft laptops being released are not using an intel chip, but are using a Qualcomm Snapdragon chips which have an ARM- based processor/cpu
    as its relatively new, many reviews are saying not all programs can run so wanted to check if the latest desktop version works with it.
    I also understand that as this program is using x86 for windows it may need to run an x86 to ARM emulation layer to work.
    Appreciate any help members of this forum can provide

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,377 Reckon Community Manager Community Manager

    Hi @jab011

    Just wanted to follow on this with a bit of info. The product team have run a test on an ARM-based device with Home & Business 2022.

    Installation and functionality all passed with the exception of emailing and importing Web Connect (QFX) files.

  • jab011
    jab011 Member Posts: 5 Novice Member Novice Member

    thanks for checking & confirming

  • jdk777n
    jdk777n Member Posts: 2 Novice Member Novice Member

    Hi. I wanted to follow up on this question as I am likely to purchase a Microsoft Surface Pro computer that runs a Snapdragon processor and before I purchase I was looking for assurance that Reckon Personal Plus works fine on this architecture.

    Thanks in advance.

  • jab011
    jab011 Member Posts: 5 Novice Member Novice Member

    I have been using the desktop Reckon Accounts Home & Business 2022 Release R1, Australian Edition, since November 2024 with no problems noted to date. I use it weekly, including regularly downloading share price updates. Cheers, J

  • jdk777n
    jdk777n Member Posts: 2 Novice Member Novice Member

    Thanks for the reply.

    Are you using the software on a Surface Pro or Surface Laptop?


    cheers

  • jab011
    jab011 Member Posts: 5 Novice Member Novice Member

    I am using a Surface Pro.

  • Lionel Johnson
    Lionel Johnson Member Posts: 21 Reckoner Reckoner
    https://community.reckon.com/discussion/comment/20653104#Comment_20653104

    Hi jab001,
    I found your post useful as I am considering buying a Microsoft Surface Pro and I am pleased to hear that the Snapdragon processor does not cause any issues with Reckon Accounts.

    Reckon aside, I would be interested in your general thoughts on this machine? Reccomendation?

    Regards

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