broken link to Westpac Bank in Online Banking Centre for Reckon Accounts?

davidp
davidp Member Posts: 2 Novice Member Novice Member

The link to Westpac Bank (AU) appears to be broken,

"https://businessonline.westpac.com.au/esis/Login/SrvPage"

other links on the Online Banking Centre for Reckon Accounts page are working fine.

Best Answer

  • Lucas
    Lucas Reckon Staff Posts: 289 Reckon Staff
    Answer ✓

    Hi @davidp,

    Thanks for getting back to me with the exact steps you have replicated this issue. I will ensure that this link is updated correctly now.

    Thanks David and speak soon.

    Lucas

Answers

  • Lucas
    Lucas Reckon Staff Posts: 289 Reckon Staff

    Hi @davidp,

    Could you please provide a screenshot of where you are clicking in Reckon Accounts banking center? Just to make sure we're both looking at the same spot for this link.

    I will let development know about this issue and hopefully we can get it directed to the appropriate link the future for our next software update.

    Thank you and speak soon.

    Lucas

  • davidp
    davidp Member Posts: 2 Novice Member Novice Member

    hi Lucas, many thanks for reply.

    When i select the 'online banking' tab in Reckon Accounts Plus, it opens Reckon internal browser:

    https://help.reckon.com/article/exnkakkmyy-online-banking-centre

    The current link for the Westpac Bank link points to:

    https://businessonline.westpac.com.au/esis/Login/SrvPage

    I believe the correct link should be https://banking.westpac.com.au/

    note that other bank links work correctly.

    See attached two images

    regards David