Hi I am planning some extended travel next year but will need to have continued access to Hosted during this period. Has anybody had any experience with this? A key concern is receiving the SMS for MFA purposes? thanks
Hi @Bruce
In regard to MFA, are you taking along (and will have access to) your current AU mobile number while overseas? If so, you'll still receive SMS with your MFA codes.
Alternatively, I'd recommend switching over from SMS to using an authenticator app for MFA instead such as Google Authenticator. This way, you'd have access to MFA codes on your phone immediately without any need for SMS.
Have you used an authenticator app before?
There are a couple of options you could look at in regard to access while you're away.
I hope this helps. Thank you!
Regards
Tanvi
Google authenticator is your friend. If you have a VPN you can test this by changing your IP address to a US location. Login to Hosted from the "US" Your authenticator should work as normal.
Zappy
Thanks @Rav and @Tanvi_kataria
Looks like I'll be ok as I will have my Australian phone with me
@Rav in relation to your comment about Authenticators I have only used product specific authenticators in the past, rather than a generic authenticator such as those provided by Google or Microsoft. Have you asked this question because you are recommending authenticators over SMS or was it just a general comment?
@Bruce
You could still test it by using a VPN
More just a general comment @Bruce.
Was just raising it as an authenticator app will work regardless of your location and/or mobile provider, you just need an internet connection đ
Thanks @Rav sounds like the authenticator is worth investigating
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