File sharing on NAS

Lucas

Hi everyone

Today I had an interesting call over our support line in relation to using Reckon Accounts with a NAS.

It's not overly common and a bit of an interesting use case so I wanted to ask the Reckon Accounts Desktop community here for any feedback on whether you use a NAS in conjunction with Reckon Accounts and if so, are there any common issues or tips you've come across that you could share with us?

In particular, have you had any issues with network drive servers or user folder permissions that affect file access when initially setting up the local share?

Any suggestions on managing firewall settings or ensuring the necessary executable files have the right permissions would be really helpful. I'd love to hear your experiences and any tips you have!

Thank you.
Lucas

abcpack

I'm currently using on NAS, works fine.

JEN

https://community.reckon.com/discussion/8036727/file-sharing-on-nas

Hi Lucas,

We previously had Reckon Accounts Desktop with 5 user license. Unless the firewall was disabled permanently, the file couldn't be shared.

Any issues with sharing the file (sometimes the firewall would turn back on mysteriously) that is the first place to look if the firewall has been turned back on.

I don't know if this information helps but I thought I would let you know.

Regards,

Jen

Lucas

Hi @abcpack,

Have you encountered any issues with your NAS during the setup process at all?

Thanks.
Lucas

Lucas

Hi @JEN,

Sorry about the experience you have suffered with the firewall. Did the setup happen on a NAS or server you attempted to have users access the data files?

Thank you and speak soon.
Lucas

JEN

https://community.reckon.com/discussion/comment/20652534#Comment_20652534

Hi @Lucas

It was a server we had the issues with. The firewall was the problem.