How to solve API request Error: "The client application is not known or is not authorized

manas_884
manas_884 Member Posts: 2 Novice Member Novice Member
edited February 18 in Reckon API

Hey Team,

I was wondering what the issue is as I have followed the documentation for Authorization code grant. I'm currently using Python from scratch to implement this. The issue is I cannot authorize via web prompt which should be showing up when you request authorization from identity server which is the first step

note : I have license for Reckon account hosted but not Reckon One

I'm looking to get report details and other information like classes etc.
however, those Apis only belong in Reckon one as per documentation and for account hosted there are about the 6 - 7 Apis which aren't what I'm looking for.

My team lead is currently using a connector (c-data) to pull data out of reckon accounts hosted and it seems to have all transactions
, profit and loss report etc. However as per documentation these APIs are listed under Reckon one so I'm quite confused.

I have followed docs
and I have also set up a server in between to capture token from json response but i'm unable to get past the first prompt or authorization.

I'm new to this and would love to hear back from community. I have attached the code in Reckon_script in word format

Any help would be highly appreciated. Thank you again for taking the time to read this.

Answers

  • Nickiu
    Nickiu Reckon Staff Posts: 224 Reckon Staff

    Hi manas_884

    Could you please clarify the following details for us?

    • Are you using Reckon One or Reckon Hosted?
    • Are you attempting to connect through C-DATA?
    • Have you provided us your re-direct URL?
    • Do you have a Reckon Developer Portal account for Reckon Hosted? if you do have, Please use your user-id instead of username to login.

    Thanks

    Nick

  • manas_884
    manas_884 Member Posts: 2 Novice Member Novice Member

    Hi, we are currently using accounts hosted and my team lead is able to pull from accounts hosted using cdat connector. We don't have Reckon one but the api documents show that the apis i'm looking for is part of reckon one v1 . SO i'm confused as to ow my team lead was able to pull profit and loss report through cdata and reckon accounts hiosted when clearly those are apis under reckon one v1.

    she attempted using cdata but it times out, so we are not looking to use that but rather use apis. I'm a reckon developer partner and signed up long ago. I have my client_id , client secret and redirect url.
    I have developer portal account but it says email and password , it does not show up with user_id in the first prompt. I ahve my subscription keys as well.

  • Nickiu
    Nickiu Reckon Staff Posts: 224 Reckon Staff

    Hey manas_884,

    The subscription key last only a year. When did you first received the subscription from us. Please refer to this article for more detail:

    Cheers