add new payment method

PCsforKids

Hi,

How do I add a new payment method to the drop down list?

I have done several help searches.

Philippa

Tanvi_kataria

Hi @PCsforKids

We apologize for the inconvenience. After checking, we can confirm that, unfortunately, there is currently no "Direct Debit" option available, and it cannot be added at this time. However, you can select the "Other" option if the existing choices do not meet your needs.

We encourage you to submit your suggestion to Reckon Product Ideas, and we will strive to implement it in the future. Please feel free to reach out if you have any concerns or issues. Thank you!

Regards

Tanvi

Tanvi_kataria

Hi Philippa @PCsforKids

If you could please confirm where you are looking to add a Payment method in Reckon One? Thank you!

Regards

Tanvi

PCsforKids

Hi Tanvi,

I would like "Direct Debit" or "Direct Payment" option for Payment Method on Payments to cater for when a payment is auto taken from bank account - the opposite of "Direct Deposit"

klaura

Hi PCsforKids,

Do you have bank accounts set up under Banking?

Best regard,

Karren

PCsforKids

I do have bank accounts set up under Banking in Reckon One and to date have been using the Direct Deposit payment method which is ok for our purposes. I asked about Direct Debit as a nice to have to differentiate. I will add a Product Request.

Rav

Hi @PCsforKids

Can I get you to hold off on creating a feature request just for a bit. We've got some changes coming to our ideas portal early next week so I don't want your feature request for this suggestion getting lost in the shuffle.

I'll keep you posted.