RE: reporting amount is different from the YTD amount on last payslip

Jennie

HI,

i have a question about the YTD amount. on my reporting, it shows less than 880 ( 1 pay run ) compare to the actual YTD amount on the last payslip. is it possible to make those two number are same.

Thank you.

klaura

Hi @Jennie,

Could you let me know which report? Does this apply to all employees or just one?
We would appreciate if could provide us more details like screenshot so we can figure out what really causing it.

Best regards,

Karren

Jennie

Hu Karen,

The figures on payroll report & payslip I mean. Sorry for confusing. The amount in payslip is $17,600, whereas the other shows $16,720. The employee has $880 on his fortnightly wage.

Thank you

klaura

Hi @Jennie,

Have you looked to see if there is still a pay run in draft form?
Is there an Initial YTD added for this employee this FY?

Best regards,

Karren

Jennie

hi Klaura,

apparently, all the pay run has been deleted and updated payrun had been made ( same date with previous payrun ). so, i m not able to see where the error come from. is there anyway we can check history of payrun ?or create new pay run with $880 to make it balance with the figure in payroll report ?

much apprecited,

jennie

klaura

Hi @Jennie,

Creating a new payrun won't sort out the report in this case.. I need to check your account and investigate further. Are you okay with sharing your email address to Reckon Payroll? You can send it to me in a Private Message.

Best regards,

Karren

Rav

Hi @Jennie

The Payroll Summary report that you've attached above does not include any pay balances that have been added to the employee's profile as an initial YTD balance.

As a starting point, I'd recommend checking whether there is an initial YTD balance entered for this employee by going into their profile ➡️ Click Edit Details ➡️ Select the Initial YTD screen

Example below

klaura

Hi @Jennie,

As discussed, if you think these amounts are duplicates and have been entered in the Payrun, you can remove these Initial YTD balances. As was previously mentioned by @Rav
Initial YTD amounts are not included in the payroll summary stated. This isn't a problem. The amount shown on the Pay slips will be the same figures submitted to the ATO.

Let me know if that resolves the issue.

Best regards,

Karren

klaura

Hi @Jennie ,

I am glad it all worked out.

Should you have further issues, please reach out.

Best regards,

Karren