Interface error this morning

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JO-ANNE_7327707
JO-ANNE_7327707 Member Posts: 399 Reckon Star Reckon Star
edited April 17 in Accounts Hosted

Is there an issue this morning?

Was shut out with an interface error.

Has taken 5 minutes to log back in. Had to log off remote sessions, that took forever, then logging in took forever, finally in again.

Answers

  • Jason_Z
    Jason_Z Reckon Staff Posts: 209 Reckon Staff Reckon Staff

    Good Morning @JO-ANNE_7327707,

    Are you still experiencing log-in issues?

    I haven't heard any incidents reported this morning but ’d be happy to look into it for you.


    Jason

  • JO-ANNE_7327707
    JO-ANNE_7327707 Member Posts: 399 Reckon Star Reckon Star

    I'm logged back in now. It has happened once this morning.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,372 Reckon Community Manager Community Manager

    Hi @JO-ANNE_7327707

    Can you recall if this is the specific error that you encountered this morning or was it something else?

    image.png
  • JO-ANNE_7327707
    JO-ANNE_7327707 Member Posts: 399 Reckon Star Reckon Star

    no I didn't get any error like that. It just said connection failed due to interface error.

    It happened fairly quickly so was unable to get a screen shot of it.

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