Image printing too large on invoice
Hi, I have noticed that since the new upgrade, I can no longer print out a customer invoice with our logo correctly. When I check the print preview, it is showing our logo and address correctly, however when I print, the logo is so big that it is cut off. I have to go to customise invoice, manage templates, customised invoice without logo, save and then add letterhead to the printer. Is anyone else having the same issue? Thanks.
Comments
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Hi @Ally_8721433,
We have received reports regarding the issue of logo when printing on the new platform. We apologize for the inconvenience. A workaround has been outlined in this post to address the issue.
Missing logo image on printed invoices after upgrading 🖼️🖨️ — Reckon Community
I hope it helps.
Best regards,
Karren
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Thank you Karren - the workaround has worked and the logo is now printing on the invoices.
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@Ally_8721433 I am glad you have it sorted.
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Reckon Staff