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Reckon Accounts Hosted will be upgraded to a new platform experience and we're really excited for you to start using it! We're starting things slow and progressively releasing the new platform to small groups of users over the coming months. We've put together some helpful tips in getting started with Reckon Accounts…
We’re super excited to let you know Reckon Accounts Hosted will be upgraded to a NEW platform experience! The new platform is designed to provide enhancements in file management such as the ability to download multiple files simultaneously, the option to drag & drop files, dual monitor support for multiple windows and…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Reckon Accounts Hosted is upgrading to a new platform experience! We're progressively releasing the new platform to small groups of users so you may have upgraded already 🙂 If you haven't, don't worry we're aiming to have all users on the new platform by the end of May. As part of this upgrade, the floating toolbar that…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.
Hi Reckon team I love the ability to delete multiple files in the new Hosted upgrade. I just have a suggestion though, it's now become so easy to delete files, almost too easy, so it might be worthwhile implementing a final confirmation message in between clicking delete and the files actually being deleted.
I am trying to print an invoice with a logo. All was good prior to this upgrade but now Print preview shows the logo but when printed the logo does not print, even though the setting is to print on plain paper
Hi Reckon team What is the Catalog button supposed to do in the new version of Hosted? I've clicked it but doesn't seem to do or show anything? There doesn't seem to be anything on this in the help info either.
Hi Rav I've been using the new platform for Reckon Accounts Hosted. What is the temporary files drive used for? I've read through the documentation and noted that it states anything stored here will be deleted, so it suggests there is no purpose to that drive or am I remiss in my understanding? Is there any way to remove…
This discussion was created from comments split from: Upgrade to Reckon Hosted.
Hi, is anyone else having trouble when they started using the new platform. The fonts and numerals are extremely pixelated.
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