Payrun Error
Hello,
I am trying to complete a pay run but it isn't allowing me it is saying 'Error Saving Pay Run 500: Internal Server Error'. It only is saving it as a draft and says the net pay is $0.00.
I have tried clearing my history, used different software's.
Can someone help me please?
Answers
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Welcome to the Reckon Community 🙂
Is there anything unusual about this payrun? ie. Is there a new employee or any new pay items that you're using in this payrun that you haven't previously where it's been successful?
Or is it the same sort of payrun as you're regular pay runs?
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Hello,
I am currently doing a course through Open Colleges so it is actually for an assessment. I had to re submit as I did something incorrectly so it was working and now it isn't.
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Are you able to message me privately?
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Hey @MaddieHewett
We need a bit more specific info to understand what's happened there so we can try and get things back on track. I'll shoot you a private message shortly so you can provide some additional details 🙂
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