Payrun Error

Question

Hello,

I am trying to complete a pay run but it isn't allowing me it is saying 'Error Saving Pay Run 500: Internal Server Error'. It only is saving it as a draft and says the net pay is $0.00.

I have tried clearing my history, used different software's.

Can someone help me please?

Rav · Answer

Hey @MaddieHewett

We need a bit more specific info to understand what's happened there so we can try and get things back on track. I'll shoot you a private message shortly so you can provide some additional details 🙂

MaddieHewett · Answer

https://community.reckon.com/discussion/comment/20654884#Comment_20654884

Are you able to message me privately?

MaddieHewett · Answer

Hello,

I am currently doing a course through Open Colleges so it is actually for an assessment. I had to re submit as I did something incorrectly so it was working and now it isn't.