changing $ amounts in my invoices

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Fran1
Fran1 Member Posts: 4
in Accounts Hosted

I very often have to change the dollar amount when typing up invoices. I used to be able to do that by just typing over the top, but now I cannot do that. All I can do is to CUT & then add - that's annoying. Any suggestions? Thanks!

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,027 Reckon Hall of Famer Reckon Hall of Famer

    if you tab to the field is it highlighted? Should be able to type over

  • Fran1
    Fran1 Member Posts: 4

    Thanks - that does not work. It used to prior to the upgrade.

  • Fran1
    Fran1 Member Posts: 4

    Actually - it's just started working ! Weird - I tried all day yesterday to work out what was going on. Thanks!

  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 412 Accredited Partner Accredited Partner

    Fran1, I have had this problem on and off also. Sometimes I have to click in the field again and other times I've tried backspace or delete key and it tends to work. Has happened to me since the new platform was introduced also.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,351 Reckon Community Manager Community Manager

    Hi guys

    Thanks for calling this out. I can't seem to replicate this but I've put together a quick little screen recording below (click on it for a larger view), where I can overwrite the content in the price field.

    RAH - Edit Price Field.gif

    I know it sounds a bit silly but am I following the same process you're going through?

    When you notice this occurring, clicking into the field either with your mouse or tabbing into it isn't highlighting any existing value in that field? ie. its just 'stuck'?

    Which browser are you all using where you've noticed this occurring on? Just looking to see if we can narrow down any commonality.

  • Fran1
    Fran1 Member Posts: 4

    HI there, thanks for that. It seems that the only way I can change the price is to highlight - cut, then replace. Which is sort of fine - but it adds an extra step.

    Cheers!

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