Hi all
Two questions for our new company which has been set up:
2. Why is this cheque not balancing?
Our preferences are set up as:
Thank you!!
Great to hear @Mann ! ππ»ππ»ππ»π
it should balance of course everything looks ok, I would click the recalculate box and see what happens. Have you got the NCG tax code setup in the chart of accounts in the expense 309, so that it comes up instantly?
Hi @Mann
Please confirm, if you have tried to delete this Cheque completely and created a new one with the same details and figures?
If so, did it give you the same error message?
Also, if you run verify and rebuild of the data file?
Please feel free to let us know, if any concerns/issues. Thank you!
Regards
Tanvi
Thanks all. I have verified and rebuilt. It is still doing the same.
Shaz - our preferences show this:
Is there somewhere else that I need to update?
The cheque is still saying it doesn't balance. No amounts in the item tab.
Tanvi - we have entered and deleted this cheque numerous times, still the same outcome.
Kris - the chart of accounts has NCG for that code.
Any other ideas please?
when you enter the amount in the cheque and tab to the account field down the bottom it should automatically break it down to GST and total amount. Have you tried selecting a different account?
Iβm happy to help if you want to call me
Kris
0415 940843
Hi Kris - I have tried a different account, same outcome
Doesn't make sense
call me if you have time
in my Preferences Tax - do you want to edit tax amounts - I have No, because I never edit them I change them if necessary by using 2 lines
Hi Kris - I have the luxury of having the company that was sold's computer using desktop right next to this new one. We have always had 'yes' as editing tax amounts as sometimes it is just 1c or so.
I have been able to see what the old company has done for a number of years, and replicated that in this new company. (I have worked here for a few years using desktop)
is it possible to backup the file and restore to the old computer, or is it an older version?
Not an older version, but only part of the company was sold, and the information is not interchangeable
When we set up the new company we imported lists of debtors, creditors and items. We did not bring in the chart of accounts. Would this have made a difference?
No I shouldnβt think so
is this happening with every single cheque?
yes it is - why doesn't this let me just type 'yes'!!
I would love to see this happening
@Mann
Do you also have auto recall set to last transaction β¦ here ? :
Also, try changing this to Net & saving it. Exit out of the program then go in & change it back to Gross again & re-save (in case the setting has glitched):
Regarding the 'out of balance' issue β¦ when you tab down to the next line on that Chq, does it populate a remaining balance amount ?
Check the following:
Regarding the issue of editing tax amounts. Years ago I used to be pedantic about doing this. Then I stopped after realising (as far as I was concerned) that ultimately it made no difference. As far as I am aware, when completing the BAS in Reckon, the GST total for the period will be 1/11th of the gross amount, meaning that it makes no apparent need to use the exact figure that might be shown on an invoice. Apart from that, there are always cents included in the BAS preparation, but the ATO ignores them and only uses whole dollars. If Reckon actually adds up all of the tax figures that we include on our cheques etc, then I stand to be corrected. Also, is it worth it to spend time and effort in order to gain one or two cents?
I agree @John Graetz , unless the ATO went through every transaction they would not be able to find any difference. When we used to enter GST and FRE they could have calculated the 1/11th to check 1A, but not any more
Hi John - I only use the function of editing tax amounts in a general journal that won't let me complete because it has rounded the wrong way.
Omg Shaz - thank you - turns out the tax codes were linked to ATO instead of Australian Tax Office. I have changed them, and I have been able to write cheques this morning.
What a relief!