What has happened to the Leave Balances Report?

Kath5318

I ran 6 payrolls today and the Leave Balances report was as expected for the first 4. The Leave reports for the last two are not right. Leave type heading is far right, no employee names and the Totals make no sense. OTE Value is totally wrong eg $1,624.9822 but should be $64,957.Leave Loading Value is the Total Value.

Tanvi_kataria

Hi @Kath5318

Apologies for the inconvenience.

I have messaged you privately requesting some additional information, if you can please provide me with that for further investigation. Thank you!

Regards

Tanvi

Kath5318

Hi Tanvi,

Two books: Alto Sports Pty. Ltd. and Neil Ritchie Pty. Ltd.

It affects all employees. I have attached copies of both reports.

I have share Alto Sports book with support, but can't share Neil Ritchie Pty Ltd as it says access has expired (from previous sharing I assume)

Thanks, Kath

Tanvi_kataria

Thank you for the information @Kath5318

I will have a look and get back to you with an update as quick as possible.

Regards

Tanvi

Kath5318

Hi Tanvi,

The report is now fixed. Thanks for that.

Regards, Kath

Tanvi_kataria

Thank you for your patience @Kath5318

I have checked in your book, and it appears to be showing the details accurately when generated a report.

Please check the screenshot for your reference: Book - Alto Sports Pty Ltd.

So, does for Another book - Neil Ritchie Pty Ltd. Check this out -

I assume, that is something related to the Size and Magnification of the browser screen. Please check, if the browser is Zoomed Out when generating a report.

Also, would be helpful, if you try accessing the same with different browser, please. Please let me know how you go or if you have any concerns/issues. Thank you!

Regards

Tanvi