Shortcuts not working after allowing pop-ups

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System
System Member Posts: 242 Moderator Moderator
in Accounts Hosted
This discussion was created from comments split from: Why can't I copy and paste, or print in the new Reckon Accounts Hosted platform?.

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  • Julie C
    Julie C Member Posts: 83 Reckoner Reckoner

    Hi Rav, I have followed the allow popups instructions for Google Chrome and reloaded. The short cut functions still don't work. I have tried logging out also, thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,355 Reckon Community Manager Community Manager

    Hi @Julie C

    I've split your reply into its own post here just so I can get a little bit more info.

    When you say the shortcuts functions aren't working, which shortcuts are you trying to use specifically? Just Ctrl+C and Ctrl+V when copying and pasting?

    If so, did you allow permission to the clipboard along with pop-ups?

  • Julie C
    Julie C Member Posts: 83 Reckoner Reckoner

    Ah, yes. This work. I have a Mac and its previously Command+. This is now resolved, thanks for the prompt reply

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