Is this email legitimate?

Ann_10524711
Ann_10524711 Member Posts: 52 Reckoner Reckoner
in Reckon Accounts (Desktop)

I received the below email. I do not know if it is legit. Can anyone shed some light please?

Email below.

I hope you’re doing well. This is Rajesh from Reckon. I tried reaching you by phone earlier but was unable to get through.

I need to discuss an important matter concerning your Reckon Accounts License. We’ve identified something on your account that requires a brief conversation at your earliest convenience.

Thank you, and I look forward to your response.

Rajesh Maharjan Business Development Manager

Best Answers

  • Lucas
    Lucas Reckon Staff Posts: 488 Reckon Staff Reckon Staff
    Answer ✓

    Hi @Ann_10524711,

    I have let Rajesh know to contact you again and he will be speaking with you shortly. That's also the correct email address just for future reference. 😊

    Thank you.

    Lucas Andrews
    Technical Support Representative

  • Ann_10524711
    Ann_10524711 Member Posts: 52 Reckoner Reckoner
    Answer ✓

    Thank you for your help. There are so many emails to sift through for the dodgy ones.

    Have a good weekend.

Answers

  • Lucas
    Lucas Reckon Staff Posts: 488 Reckon Staff Reckon Staff

    Hi @Ann_10524711,

    This is a legitimate email from one of our Business Development Mangers. You can also tell by looking at the domain as well for example: [name]@reckon.com

    But be sure to double check that it's spelt the same and has no different characters. I will also notify him to reach out to you again, if that's okay.

    Thank you and speak to you soon.

    Lucas Andrews
    Technical Support Representative

  • Ann_10524711
    Ann_10524711 Member Posts: 52 Reckoner Reckoner
    edited June 13

    Hi Lucas, here are his details. I don't know if he has tried to call or just email.

    <email address removed>

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