Updating Super Guarantee rate in Reckon Accounts Hosted 2024

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Zheng
Zheng Member Posts: 26 Reckoner Reckoner

How to Updating Super Guarantee rate in Reckon Accounts Hosted 2024 version?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,350 Reckon Community Manager Community Manager

    Hi @Zheng

    Is there any particular reason you're looking to update the SG rate in the 2024 version as opposed to doing so in the new/current 2025 version of Hosted?

  • Jason_Z
    Jason_Z Reckon Staff Posts: 208 Reckon Staff Reckon Staff

    HI @Zheng

    If you wanted to change the rate in the 2024 version. You can go to Lists > Payroll Item List and edit the Super item rate.

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  • Zheng
    Zheng Member Posts: 26 Reckoner Reckoner

    Hi Rav, I haven't updated to the 2025 version, and I have a pay run today, which the

    Super Guarantee rate will be 12%. Can I update the Super Guarantee rate in the 2024 version?

  • Zheng
    Zheng Member Posts: 26 Reckoner Reckoner

    Hi Jason,

    If I updated the super guarantee rate to 12% in the 2024 version, will this affect the previous paid period super amount? Thank you

  • Kris_Williams
    Kris_Williams Member Posts: 4,027 Reckon Hall of Famer Reckon Hall of Famer

    you can but you would have to do it for each employee, but there is no reason at all why you can’t update to 2025 version, even if you haven’t finished your year end work, then you can update all in one step

  • Kris_Williams
    Kris_Williams Member Posts: 4,027 Reckon Hall of Famer Reckon Hall of Famer

    updating in 2024 will not affect past transactions

  • Zheng
    Zheng Member Posts: 26 Reckoner Reckoner

    Hi Kris, does it take long for the system to update? Thanks.

  • Jason_Z
    Jason_Z Reckon Staff Posts: 208 Reckon Staff Reckon Staff

    Upgrading doesn't take long at all. We also have a guide which I'll link below for your reference:

  • Zheng
    Zheng Member Posts: 26 Reckoner Reckoner

    Great, thank you so much for all your help.

  • Kris_Williams
    Kris_Williams Member Posts: 4,027 Reckon Hall of Famer Reckon Hall of Famer

    no not at all, the only thing I will point out, which is probably in the instructions above, is that when it brings up the backup window it doesn’t name the file. It says *.qbb, you need to put a name e.g 2025.qbb