Authentication code

agofarm
agofarm Member Posts: 77 Reckoner Reckoner
in Accounts Hosted

Is anyone having trouble with the Authentication code not uploading to the phone. There seems to have been a delay in receiving the code for the past few days

Answers

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner

    @agofarm

    Not in my house

    Kr

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi @agofarm

    Out of curiousity, which mobile provider are you with? In normal instances do your MFA codes come through pretty quickly?

    If you switch your phone to flight mode for 2-3 minutes and then back off it will force your phone to poll your mobile network provider. If there are any queued messages they should come through shortly after.

    Try giving that a go and see if that helps at all. Either way let us know how you go.

  • agofarm
    agofarm Member Posts: 77 Reckoner Reckoner

    HI Rav

    I have performed the Switch to flight mode, as you recommended. This seems to have worked.

    Thankyou

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